Business Imperatives

  • The client had multiple submissions planned and sought support for artwork creation, proofreading, graphic design, and local Regulatory support.
  • Following a product recall, the client specifically requested proofreading services.
  • Consequently, the client approached Freyr to leverage its artwork capabilities and began with a single artwork to assess Freyr's quality.

Objectives

The objective was to deliver artwork services, including proofreading, creation, graphic designing, and local Regulatory support, for multiple products used as antibiotics in Europe and ROW, ensuring compliance and optimization for therapeutic needs.

Problem Statement

  • As the client collaborated with CMOs, numerous submissions were lined up, requiring artwork support and there was a dependency on external stakeholders for print proofs.
  • The client’s Croatia unit did not have any in-house artwork expertise and only had one outsourced graphic designer who could not handle the large volumes of upcoming submissions.
  • Since the client caters to various customers, they worked in collaboration with other RA teams; and considering the upcoming submissions for the European and RoW market, they raised concerns regarding the lack of local Regulatory expertise in artwork mockup review, etc.

Freyr Solutions and Services

Freyr Solutions and Services
  • Provided artwork proofreading services to ensure accuracy and compliance.
  • Assisted in artwork creation to meet client specifications and standards.
  • Offered graphic designing support for visually appealing artwork designs.
  • Provided local Regulatory support to ensure compliance with regional requirements.
  • Delivered comprehensive services encompassing artwork proofreading, creation, graphic designing, and local Regulatory support.
  • Introduced the rate card model to accommodate the growing number of projects, featuring distinct rates for editable and non-editable artwork (AW) components.
  • Implemented the four (04)-eye principles for proofreading activities, ensuring meticulous quality assurance.
  • Provided one full-time equivalent (FTE) graphic designer to assist the client with artwork revision and creation.
  • Offered local Regulatory support at an hourly rate, assisting with Health Authority (HA) communications, review, and approval of Patient Information Leaflets (PIL) and artwork (AW) mockups.
  • Included translation rates per word in the contract for efficient linguistic review coordination.
  • Ensured 100% quality and right-first-time accuracy.
  • Aided in thirty-five regions, ensuring compliance.
  • Enabled quick TAT, facilitating efficient project completion.
  • Freyr provided comprehensive End-to-End Artwork Operations Support in over thirty-five countries, ensuring streamlined cost management, high-quality deliverables, smooth project execution, and comprehensive linguistic coordination. With a focus on supporting antibiotics artwork for multiple products, Freyr successfully met diverse needs and drove positive outcomes.