Business Imperatives

  • The India-based Multinational Pharmaceutical company approached Freyr for an Integrated management system service. 
  • They sought Freyr's assistance because they did not have the internal expertise to set up a management system.  

Objectives

To streamline audit processes and maximize efficiency by proposing on-site audits for multiple products across various sites and geographic locations, utilizing a single auditor from Freyr's global auditor pool.  

Problem Statement

  • Lack of in-house expertise to establish a management system. 
  • Complex product portfolio for different target markets with varying Regulatory requirements 
  • Rationalizing the SOPs 
  • Validating & stabilizing the processes 

Freyr Solutions and Services

 Freyr Solutions and Services
  • Freyr proposed a team of 4 compliance resources. 
  • Worked with the quality analysis team of the customer. 
  • The SOPs to be written were broadly classified as organization (Governance) level SOPs and department-level (Regulatory SOPs). 
  • Rationalizing the governance SOPs to align with the parent company to ensure consistency, compliance, and efficiency. 
  • Validating the Regulatory SOPs for a stabilized process for minimizing the risk of non-compliance and associated consequences. 
  • Initial submission of draft SOPs. 
  • Submission of final SOPs for integrated management system service. 
  • Understanding Requirements: A thorough analysis was conducted of each management system's requirements that were to be integrated into the IMS. 
  • Audit Findings: The auditee responded to the findings and clarified all the discrepancies. 
  • Prepare Audit Report: The audit findings, including observations, non-conformities, and areas of improvement, were documented in a comprehensive audit report.  
  • Documentation: Developed documentation for the IMS, including policies, procedures, manuals, and forms.  
  • Risk Assessment and Management: Conducted a risk assessment to identify potential risks and opportunities associated with the integrated management system. 
  • Review and Update: IMS ensured effectiveness and relevance to the organization's needs.  
  • Baseline SOPs that can withstand the Regulatory audit were prepared. 
  • Audit-ready processes established. 

Streamlined audit processes and enhanced efficiency were achieved by proposing on-site audits for multiple products across various sites and geographic locations, utilizing a single auditor from Freyr's global pool.